Considering that the current state of emergency which requires additional safety measures and travel restrictions, as of today, March 18th, Citadele is not accepting applications for state-guaranteed compensation for private customers of AS “PNB Banka” and AS “ABLV Bank” who are not Latvian residents, as well as legal entities represented by non-Latvian residents.

Pay-outs process for state-guaranteed compensations to Latvian residents remains unchanged.

The decision has been confirmed by the Financial and Capital Market Commission.

State-guaranteed compensation for the international depositors will resume after the state of emergency will be lifted. For any further questions, please contact our client service centre by calling +371 6701 0000.


About Citadele Bank

Citadele’s mission is to modernise the banking sector and offer more opportunities to clients and businesses throughout the Baltics. Our aim is to become the Baltic banking champion.

Alongside classic banking services, Citadele offers its clients a range of services based on next-generation financial technology, including its modern app, contactless payments and instant payments, and finally, being the first in the Baltics to introduce opening an account with a selfie and payments to mobile numbers.

Citadele is the third largest bank in Latvia by number of clients. The Citadele group is managed from Latvia. Its subsidiaries and branches operate in Latvia, Lithuania and Estonia.


More information:

Kristīne Mennika

Head of Corporate Communications

Mob. phone: +371 26528533

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